Integrity Unit

The six (6) main functions of the Integrity Unit, Civil Aviation Authority of Malaysia (CAAM) are as follows:

Discipline

• Manage and implement disciplinary procedures and surcharges for the consideration of the Disciplinary Committee.

Strengthening Integrity

• Ensure the implementation and institutionalization of integrity values in CAAM;
• Strengthening the practice of good values through prevention and education;
• Communicate information to top management on the latest developments in integrity-related issues;
• Organize guidelines and awareness programs related to integrity; and
• Strengthening the practice of noble values through prevention and education.

Complaint Management

• Receive and take action on all information and/or complaints of disciplinary misconduct and criminal misconduct (passed to enforcement agencies) by CAAM officers;
• Ensure follow-up actions on complaints and investigation recommendations are carried out by the relevant Division;
• Channel complaints of disciplinary and criminal misconduct of CAAM officers to MACC or any responsible enforcement agency; and
• Coordinate and process complaints related to integrity violations to be investigated according to the guidelines set by MACC.

Compliance

• Ensure compliance with administrative and financial regulations in force while also identifying weaknesses in existing policies and regulations; and
• Conduct scheduled and unscheduled inspections of administrative and financial practices, systems or procedures in order to be consistent with policies, laws and regulations in force.

Detection and Verification

• Detect and confirm complaints of misconduct or integrity violations of CAAM citizens;
• Report criminal cases to the responsible enforcement agencies;
• Submit the results of the investigation to the top management.

Governance

• Ensure CAAM’s governance is implemented effectively; and
• Recommend improvements and updates to policies / directives / systems and procedures in CAAM